Privacy Policy
Privacy Policy
Maintaining your privacy is really important to us. You entrust us with your information, and
we take that responsibility seriously.
We may modify or update this Privacy Policy from time to time to reflect the changes in our
business and practices, and so you should review this page periodically. When we change
the policy in a material manner we will let you know and update the ‘last updated’ header as
below.
This Privacy Policy was last amended on March 11, 2023.
This policy was last updated on March 11, 2023 in line with GDPR requirements. It may be
updated in the future and we will post the new version here on our website. We will never
deviate from our overall philosophy of maintaining your privacy, though.
1. General Information
At thewingthing.com we take security and privacy seriously. This Privacy Policy explains how we collect, store and use personal data when you browse thewingthing.com or otherwise provide your personal data to us. Please read this Privacy Policy carefully to understand how we will treat your personal data.
thewingthing.com is hosted on Freewebstore.com. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Freewebstore's data storage, databases and the general application. They store your data on a secure server behind a firewall.
2. What information we collect about you
Your personal dataWhen we say your "personal data", we mean any information that identifies any person that
you provide to us.
Your "personal data"; may also be contained in information that we collect about you in
connection with your order or otherwise interact with us for example by electronic mail.
When it comes to your personal data, we comply with our obligations under the General
Data Protection Regulation and any other applicable data protection legislation from time to
time.
Your personal data includes the information you provide, on the thewingthing.com
website (including any forms you complete), or during an electronic mail enquiry about you.
Examples of this personal data include your name, your email address, address including
postcode which you provide to us when you set up an account and subsequently amend in
the My Account section when you go to checkout; and any correspondence when you
contact us.
Age of Consent - By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependants to use this site. We do not knowingly collect or solicit any personal data from anyone under the age of sixteen or knowingly allow such persons to purchase goods from us. thewingthing.com is not directed at children under the age of sixteen.
Information we collect - We collect information about your website usage, to improve our
service and to understand trends to enhance and customize our website. Some of this data
may be "personal data", where it identifies a person. Here's the information that we collect
and how we use it:
● We monitor patterns of usage, such as abandoned cart data so we can understand how and what people are interested in buying from thewingthing.com to develop and improve our products and understand customer behaviour.
● thewingthing.com does not store any credit card data. When payments are processed via credit card, thewingthing.com uses third-party vendors that are PCI-DSS compliant. At no point does thewingthing.com have access to your credit card information. For further information on how we meet industry standards for credit card information security visit
https://freewebstore.com/PCI_compliance.html.
3. How we use the information we collect
We use your personal data for legitimate business reasons, for example email you when
your order has been received. It will also enable us to contact you by email, fax, post, SMS,
social media or telephone where necessary concerning The Wing Thing or an order you
have placed; to record your personal preferences; to personalize our services to you (such
as by pre-populating fields to make it easier for you to provide information when you return
to The Wing Thing. It will also enable us to produce reports you request as part of the
services we provide.
Legal Requirements – We may use your personal data to comply with any legal obligations
to which we are subject.
4. Why do we use your personal data?
We collect and use your personal data for a variety of reasons. We need some data to enter
into and perform our contract with you. The lawful basis for processing your personal data is
Consent as you have consented to provide your personal details to us to allow us to provide
a service to you. If you fail to provide such data we will be unable to provide our service to
you.
Other information we collect because we have legitimate business interests, for example, in:
● Fulfilling your order and providing updates on the order.
● Understanding how our customers use our products, services and websites;
● Understanding and responding to customer feedback;
● Researching and analysing the services our customers want;
● Improving our product and better understanding how our customers use it.
5. How we share information we collect
Except as described in this policy, thewingthing.com does not divulge any personal
information gathered via its services to third parties.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either your or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States Legislation, including the Patriot Act.
Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by the Privacy Policy or our website's Terms of Service.
We may share your personal data with third parties in certain circumstances:
● If we are under a duty to disclose or share your personal information in order to comply with any legal obligation; to cooperate with law enforcement officials in the investigation of unlawful activities of The Wing Thing website users or relating to The Wing Thing users; or in order to enforce or apply an contract with you; or to protect our rights, property, or safety of our employees, customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection or unlawful activity.
We also utilize a number of carefully selected third parties to help provide our services to
you. Examples of these functions include website creation and hosting, email, providing
marketing assistance and data analysis, data management, handling credit card transactions
and providing customer service. In choosing to work with any such third parties, we will
always ensure that the security policies and confidentiality arrangements of those third
parties adhere to the same requirements we ourselves impose and expect, as a minimum.
No ownership rights to the data will be transferred to any third party.
6. How to access and control your information
You are free to change your personal details in the My Account section of your account at
any time, if you have set up an account with us. You can also ask us for a copy of your personal data that we hold. We may ask for proof ofyour identity before providing any information and reserve the right to refuse to provide information requested if identity is not established. Please see “Your Individual Rights”below. Generally, we will retain your personal data for a reasonable period, or for as long as the law requires.
Your individual rights
6.1. Access to your personal data: You can ask us to confirm if we are processing your
personal data and you may request a copy of your personal data by contacting us.
See Section “How to Contact Us” at the end of this policy.
6.2. Right to change or withdraw your consent: Where you have given us consent to
make use of your personal data for any of the purposes outlined in this policy, you
may withdraw that consent at any time by contacting us using the details located at
Section “How to Contact Us” at the end of this policy. If you wish to change your
contact preferences or no longer wish to be contacted for marketing purposes, use
the Unsubscribe link in the email or get in touch. See Section “How to Contact Us” at
the end of this policy.
6.3. Right to Rectification: You may ask us to update out of date or inaccurate
information we hold about you. To do so, please log on to your The Wing Thing
account and update your information or get in touch using the details at Section “How
to Contact Us” at the end of this policy.
6.4. Right to Erasure: In certain circumstances you may ask us to erase your Personal
Data. If you would like us to erase the personal data we hold about you, please get in
touch using the details at Section “How to Contact Us” at the end of this policy
6.5. Right to Data Portability: In certain circumstances you may ask us to provide you
with the personal data that we hold about you in a structured, commonly used,
machine readable form, or ask for us to send such personal data to another data
controller.
6.6. Right to object: In certain circumstances you may object to our processing of your
personal data. Please get in touch using the details at Section “How to Contact Us” at
the end of this policy.
6.7. Right to restrict processing: You can ask us to restrict the processing of personal
data we hold about you in certain circumstances. Please get in touch using the
details at Section “How to Contact Us” at the end of this policy.
6.9. Getting in touch: To make enquiries and/or to exercise any of your rights in this
privacy policy please contact us. See “How to Contact Us” at the end of this policy.
8. Data security
We take security and privacy seriously. We will endeavour to take all reasonable steps to
keep your personal data secure once it has been transferred to our systems. We adopt
appropriate, industry standard data collection, storage and processing practices and security
measures to protect against unauthorised access, alteration, disclosure or destruction. For
more information how we keep our online data safe, visit
https://freewebstore.com/privacy.html.
9. Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
10. How to Contact Us
If you have any queries relating to this Privacy Policy or The Wing Thing's use of your
personal or financial data, please contact hellothewingthing@gmail.com